File Requirements

• PNG (Highly Recommended): The standard for DTF printing. It preserves high quality and supports transparent backgrounds.
• Vector Files (AI, EPS, SVG, PDF): We accept these if submitted properly. All text/fonts must be outlined and all strokes expanded.
• Avoid JPGs: JPG files do not support transparency. If you upload a JPG, the solid background (usually a white or black box) will print onto your shirt.

Your artwork must be submitted at 300 DPI at the final output size.

Do not take a tiny, low-resolution thumbnail and "scale it up" to 300 DPI in Photoshop. Upscaling does not create missing data; it only stretches existing pixels, resulting in blurry, jagged, and heavily pixelated prints. Design your artwork at the correct size from the start.

Upload your files at the exact physical dimensions you want them printed on the garment. Crop away any empty transparent space around your design so the measurements are accurate.

Common Print Sizes

• Left Chest: ~3.5 in wide
• Full Front: ~10–12 in wide
• Full Back: ~11–12 in wide
• Sleeve: ~3 in wide

DTF requires a white underbase behind every colored pixel. Because of this, transparency is critical.

• Backgrounds Print: If your art has a white background block or box, our printers will print a giant white square.
• Remove All Backgrounds: Save your PNG files with a transparent background before uploading.
• Avoid Halos: Soft, fuzzy, or semi-transparent shadow edges can confuse the RIP software, resulting in a solid white "halo" behind the fade. Use crisp, hard edges.

Keeping it simple: RGB files are perfectly fine to upload.

Remember that monitors are backlit and display colors differently than physical CMYK printer inks. Neon and extremely bright screen colors will naturally shift slightly when translated to physical ink. If you have a critical color match (like a specific brand logo), we strongly encourage ordering a small test print first.

• Avoid Hairline Strokes: Lines thinner than 0.5mm may print, but they do not have enough surface area for the adhesive powder to bond strongly to the shirt.
• No Micro Text: Extremely tiny text will not survive the wash cycle.
• Keep Details Bold: Thicker, bolder details ensure maximum durability and a longer lifespan for the garment.

• File Naming Conventions: Name your files clearly (e.g., "Front_Logo_10inch.png") to help you organize your gang sheets and reorders.
• Gang Sheets: You can upload one file per design, or combine multiple designs onto a single large gang sheet to save money. If ganging, leave ~0.5 inches between designs for easy cutting.
• Spelling Check: We do not proofread. Double-check your spelling before uploading!

If we spot a catastrophic error in your file, we will pause your order to prevent a bad print. Here are the most common reasons and how to fix them:

• Low-Resolution: The image is heavily pixelated.
  Fix: Redraw the art or export from the original source file at 300 DPI at the final print size.
• Background Box: The design has a solid white or black background.
  Fix: Use Photoshop, Canva, or a background remover tool to delete the background, and export as a transparent PNG.
• Mirrored Art: The customer flipped the text backward.
  Fix: Flip it back to normal readable text. Our RIP software handles the mirror step.
• Wrong Size: A 2-inch logo was submitted for a 12-inch back piece.
  Fix: Adjust your canvas size in your design software to 12 inches wide and re-export.
• Tiny Details: The artwork relies on microscopic dots or hairline scribbles.
  Fix: Add a stroke to your paths or use a bolder font to ensure the powder adheres properly.